I have had a pain in my heel for nearly a year that has been nagging at me constantly. I read everything on line and tried nearly everything to get it fixed. I figured I would give acupuncture a try as nothing had been able to help. Lorraine was great. She knew that it was my first time and was very informative of what she was doing and what the desired result was. I was surprised to find after an hour all the pain in my heel was gone. I was expecting this to be a temporary solution to my issue, but was surprised to find the next morning (when I usually experience the most pain) my foot felt fine.